Question 1
Re-designing and automating business processes can be seen as a double-edged sword because:
Question options:
increases in efficiency may be accompanied by job losses.
increases in efficiency may be accompanied by poor data quality.
support for middle-management decision-making may be offset by poor data quality.
reliance on technology results in the loss of hands-on knowledge.
Question 2
How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?
Question options:
It sees information systems as a way to rearrange the inputs and outputs of the organization.
It sees the inputs and outputs, labor and capital, as being infinitely malleable.
It sees an organization as a collection of rights, privileges, obligations, and responsibilities.
It sees the organization as a social structure similar to a machine.
Question 3
Under Mintzberg’s classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of:
Question options:
entrepreneurial structures.
divisionalized bureaucracies.
professional bureaucracies.
adhocracies.
Question 4
Which of the following best describes how new information systems result in legal gray areas?
Question options:
They work with networked, electronic data, which are more difficult to control than information stored manually.
They result in new situations that are not covered by old laws.
They are implemented by technicians rather than managers.
They are created from sets of logical and technological rules rather than social or organizational mores.
Question 5
Which of the following is NOT one of the current key technology trends that raise ethical issues?
Question options:
Data storage improvements
Data analysis advancements
Increase in multimedia quality
Increase in use of mobile devices
Question 6
Along with capital, __________ is the primary production input that the organization uses to create products and services.
Question options:
structure
culture
politics
labor
Question 7
A man steals from a grocery store in order to feed his starving family. Which of the following best expresses the Utilitarian Principle in evaluating this situation?
Question options:
His action is acceptable, because the grocer suffers the least harm.
His action is acceptable, because the higher social value is the survival of the family.
His action is wrong, because the man would not want the grocer to steal from him.
His action is wrong, because if everyone were to do this, the concept of personal property is defeated.
Question 8
The Federal Trade Commission FIP principle of Notice/Awareness states that:
Question options:
customers must be allowed to choose how their information will be used for secondary purposes other than the supporting transaction.
data collectors must take responsible steps to assure that consumer information is accurate and secure from unauthorized use.
Web sites must disclose their information practices before collecting data.
consumers should be able to review the data collected about them.
Question 9
An organization is a/an:
Question options:
stable, formal social structure that takes resources from the environment and processes them to produce outputs.
informal, legal entity with internal rules and procedures that must abide by laws.
collection of people and other social elements.
group of people and information systems not connected in any meaningful way.
Question 10
A peer at work takes small amounts of office supplies for her own use at home, saying that this is a tiny loss to the company. You tell her that if everyone were to take office supplies, then the loss would no longer be minimal. Your rationale expresses which historical ethical principle?
Question options:
Kant’s Categorical Imperative
The Golden Rule
The Risk Aversion Principle
The "No free lunch" rule
Question 11
When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as __________ costs.
Question options:
switching
network
transaction
agency
Question 12
One of the drawbacks of patent protection is:
Question options:
that only the underlying ideas are protected.
digital media cannot be patented.
preventing the ideas from falling into public domain.
the years of waiting to receive it.
Question 13
According to agency theory, the firm is viewed as a(n):
Question options:
unified, profit-maximizing entity.
task force organization that must respond to rapidly changing environments.
entrepreneurial endeavor.
"nexus of contracts" among self-interested individuals.
Question 14
The most common reason business systems fail is:
Question options:
software bugs.
data quality.
hardware failures.
facilities failures.
Question 15
Which of the following ailments is caused by tens of thousands of repetitions under low-impact loads?
Question options:
CTS
CVS
RSI
Technostress
Question 16
The Online Privacy Alliance:
Question options:
encourages self-regulation to develop a set of privacy guidelines for its members.
protects user privacy during interactions with Web sites.
has established technical guidelines for ensuring privacy.
is a lobbying organization promoting the online privacy interests of consumers.
Question 17
As per the __________, if an action cannot be taken repeatedly, it is not right to take at all.
Question options:
slippery-slope rule
lemming rule
high-failure cost rule
utilitarian principle
Question 18
__________ is a societal practice of having laws that are known and understood, along with the ability to appeal to higher authorities to ensure that the laws are applied correctly.
Question options:
Liability
Due process
The courts of appeal
Accountability
Question 19
All of the following are considered disruptive technologies EXCEPT:
Question options:
instant messaging.
e-mail.
Internet telephony.
PCs.
Question 20
The interaction between information systems and organizations is influenced:
Question options:
primarily by the decision making of middle and senior managers.
by the development of new information technologies.
by many factors, including structure, politics, culture, and environment.
by two main microeconomic forces: capital and labor.
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