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The purpose of this assessment is to assess your ability to complete tasks outlined in elements, performance criteria and assessment requirements (i.e. Performance, knowledge evidence and assessment conditions) of this unit, and:
Model high standards of performance and behaviour
1. Give three examples of positive behaviour a manager can role model to staff.
2. Do you think leading and managing are the same thing? Explain.
3. Outline four qualities or traits of an effective leader.
4. What are norms?
5. Discuss the managers role in promoting healthy norms.
6. Success in management is often measured in terms of efficiency and effectiveness. Explain the terms efficiency and effectiveness.
7. Management functions can be categorised as: planning, organising, leading, staffing and controlling (monitoring). Define the staffing function, giving some examples to explain your answer.
8. Define the function of controlling or monitoring and provide some examples to explain your answer.
9. What advice would you offer to someone who wanted to improve his/her leadership ability?
10. Define the laissez-faire leadership style
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