sit mgt821 business communication cultural communications

In this this assignment you are required to analyse and critique the announcements and responses from
two parties/groups
The Christchurch mosque attack;
The eruption of Whaakari White Island.
It is fair to say that both events were unprecedented in
New Zealand in recent times and required the key
people/organizations to communicate in a more sensitive and complex way than ever before.
During both events the government ministers and departments were central to the communications
process. There were a
lso victims, their families, support groups, local authorities such as councils and the
Gender, culture, ethnicity, nationality have all played a role in these events and these should be identified
and discussed.
Time period: From the date of th
e initial event to today.
The ma
ker expects to see:

Analysis of the way the event you chose has been handled from it taking place to today.

Suggestions for how poorly managed
could have been improved

Recognition of what was handled well

gender and/or cultural communications an issue?

Did assertiveness and other
styles play a role?

Which communications models could have been involved to manage the issues better? (these
should be correctly referenced)

Several recommendati
ons for resolving future issues as part of the conclusion.

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