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Step 1: Read the provided background information provided regarding a business situation.
Step 2: Formal business emails follow a standard format and design and includes an introduction, body and conclusion. Follow the email template from your textbook on page 455: Figure C.2 -Formal email message format. The email is no more than one (1) page in length (not including cover page) and includes APA citation for referenced material. Review the marking rubric for compliance.
Step 3: Use the three-step writing process to develop and re-write this email in Microsoft Word. You are welcome to be as creative as you want in the content of the letter. Assess the email for effective business communication:
Format: a subject line, salutation, introduction (main idea), body (necessary details and explanations), conclusion (action required and/or courteous close), and signature block.
Purpose: one main idea that is defined.
Audience: Reader benefits are included and written in the you attitude (provides both features and benefits).
Information:
Clarity it is understandable, in logical order, and accurate.
Complete all the information is there and the instructor wont have ask any questions.
Concise is there too much information or redundant words? Or the sentences too long and maybe should be split up?
Style and tone: Positive (not negative), professional, conversational.
Design:
Easy readability (may include sub-headings or lists to simplify information and easily navigate the content).
Fonts and sizes are consistent throughout the document.
Language: No grammatical, spelling or sentence structure (mechanics) errors (use Grammarly).
Step 4: Edit your email, save it with your name in the following format LASTNAME_FIRSTNAME_ASSIGNMENT1, and upload it to the
appropriate folder in the D2L dropbox.
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