They have a magnificent team. These people are always kind and willing to listen to your concerns or issues. Better yet, your assignment is always ready before the time, they usually send you a draft to double-check before they finalize your paper.
Ã¢â‚¬Å“How to Navigate Difficult ConversationsÃ¢â‚¬Â by Elizabeth Bernstein and Ã¢â‚¬Å“The Debate in HR: WhatÃ¢â‚¬â„¢s the Best Way to Fire Someone?Ã¢â‚¬Â by Chip Cutter.
In a Word document, please respond to the following questions:
How is the information discussed in the articles similar or different compared to what you have heard/learned about delivering good/bad news? Especially compared to the chapters from our textbook Business Writing Today.
Based on the information provided in the articles, what are some rules/conventions do people tend to follow when handling difficult conversations?
Describe the time when you had to deliver good or bad news. What rhetorical techniques did you use?
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