CHAPTER 4
1.Watch the video and answer the questions below.
https://www.pbs.org/newshour/show/employers-kill-worker-motivation-can-change
This video claims that in order to boost productivity in the work place, employers have to increase employee motivation. Based on what you read in this chapter, what tactics would you use if you were in charge of employee motivation? Do you feel that happier people are more productive in the work place?
2. In this video, Dan Ariely concludes that “our behavior is driven by emotion, not the conventional rewards like money.” Does this claim agree with or contradict some of the myths about motivation that were presented in Chapter 4? Do you agree or disagree with this claim? Why?
CHAPTER 5
1.Watch the video and answer the questions below.
https://www.youtube.com/watch?v=Xp4qF1e8ai0
In this video, the narrator states that “teams achieve success because they bring together the skills of people from varied departments and functions, all focused on one clear goal.” What kinds of factors help compose a successful team? If you were tasked with putting a successful team, what would it look like?
2. The video also states that “teams can be powerful tools to implement organizational change.” Although this is the ideal scenario for positive change, there can be situations in which teams can be powerful tools for a negative change. What are some ways that teams can negatively impact an organization? What factors help create dysfunctional teams?
3. If you were in charge of assembling a team to brainstorm a solution to a pertinent health care issue, what would be some of the first steps you would take to assemble this team? What types of people and traits would you look for? What traits would you avoid?
CHAPTER 6
1. Read the following article and answer the questions below.
http://www.bbc.com/capital/story/20130828-the-crucial-skill-new-hires-lack
In the article, it states that because of the reliance on online communication and decline of face-to-face conversations, “employers are finding that their young hires are awkward in their interpersonal interactions and ill-prepared to collaborate effectively with teammates and develop relationships with clients.” Would you agree with this statement? What are the barriers to communication that may exist, preventing new hires from being better equipped for interpersonal contact?
2. If you were a professor teaching a communication class, what recommendations would you have for students to be well-equipped to effectively speak with people in a corporate environment? How would you emphasize the importance of effective communication in the workplace?
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