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Question 1 of 20 |
5.0/ 5.0 Points |
What percentage of learning on the job comes from informal learning?
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[removed] A. 80 |
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[removed] B. 75 |
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[removed] C. 90 |
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[removed] D. 45 |
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Question 2 of 20 |
5.0/ 5.0 Points |
Who performs the initial orientation?
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[removed] A. an HR specialist |
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[removed] B. the supervisor |
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[removed] C. neither A nor B |
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[removed] D. both A and B |
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Question 3 of 20 |
5.0/ 5.0 Points |
__________ is a detailed study of the job to determine what specific skills the job requires.
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[removed] A. Needs analysis |
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[removed] B. Task analysis |
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[removed] C. Performance analysis |
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[removed] D. Training strategy |
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Question 4 of 20 |
5.0/ 5.0 Points |
__________ is a section of an employer’s website that offers employees online access to many or all of the training courses employees need to succeed at their jobs.
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[removed] A. Videospace |
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[removed] B. A learning portal |
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[removed] C. A training portal |
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[removed] D. none of the above |
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Question 5 of 20 |
5.0/ 5.0 Points |
In __________, trainees learn by making realistic decisions in simulated situations.
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[removed] A. improvisation |
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[removed] B. management games |
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[removed] C. case studies |
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[removed] D. action learning |
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Question 6 of 20 |
5.0/ 5.0 Points |
Orientation typically includes information on __________.
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[removed] A. employee benefits |
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[removed] B. daily routine |
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[removed] C. safety measures |
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[removed] D. all of the above |
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Question 7 of 20 |
5.0/ 5.0 Points |
The __________ process includes improving the firm’s future performance and making sense of terms of the firm’s strategy and goals.
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[removed] A. management development |
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[removed] B. management skills inventory |
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[removed] C. action planning |
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[removed] D. performance support |
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Question 8 of 20 |
5.0/ 5.0 Points |
The first step in creating a training program is to __________.
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[removed] A. assess the program’s successes or failures |
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[removed] B. design the program content |
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[removed] C. analyze employees’ training needs |
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[removed] D. train the targeted group of employees |
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Question 9 of 20 |
0.0/ 5.0 Points |
A successful orientation should achieve which of the following?
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[removed] A. The new employee should feel welcome. |
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[removed] B. The new employee should understand the organization in a broad sense. |
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[removed] C. The new employee should have clear understanding of what is expected. |
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[removed] D. All of the above. |
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Question 10 of 20 |
5.0/ 5.0 Points |
__________ means having a person learn a job by actually doing it.
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[removed] A. Practice |
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[removed] B. On-the-job training |
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[removed] C. Social learning |
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[removed] D. Modeling |
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Question 11 of 20 |
5.0/ 5.0 Points |
To improve the orientation process, some firms provide their incoming managers with __________.
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[removed] A. preloaded personal digital assistants |
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[removed] B. disks containing discussions of corporate culture |
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[removed] C. a free breakfast |
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[removed] D. A and B only |
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Question 12 of 20 |
5.0/ 5.0 Points |
Delivering learning content on demand via electronic devices when needed is termed __________ learning.
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[removed] A. mobile |
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[removed] B. cell-based |
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[removed] C. demand driven |
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[removed] D. all of the above |
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Question 13 of 20 |
5.0/ 5.0 Points |
In the __________ method, a manager is presented with a written description of an organizational problem to diagnose and solve.
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[removed] A. case study |
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[removed] B. diagnose and learn |
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[removed] C. action learning |
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[removed] D. job rotation |
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Question 14 of 20 |
5.0/ 5.0 Points |
Which of the following characterizes training today?
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[removed] A. Training is increasingly more strategic. |
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[removed] B. Training is more prevalent in the higher levels of an organization. |
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[removed] C. Training is developing a great reputation for getting results. |
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[removed] D. Training is being evaluated extensively. |
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Question 15 of 20 |
5.0/ 5.0 Points |
Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training.
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[removed] A. job rotation |
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[removed] B. understudy |
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[removed] C. coaching |
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[removed] D. special assignments |
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Question 16 of 20 |
5.0/ 5.0 Points |
A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called __________.
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[removed] A. job instruction training |
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[removed] B. understudy training |
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[removed] C. programmed learning |
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[removed] D. apprenticeship training |
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Question 17 of 20 |
5.0/ 5.0 Points |
__________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.
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[removed] A. Socialization |
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[removed] B. Training |
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[removed] C. Development |
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[removed] D. Orientation |
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Question 18 of 20 |
5.0/ 5.0 Points |
Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called __________.
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[removed] A. diversity training |
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[removed] B. on-the-job training |
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[removed] C. performance improvement programs |
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[removed] D. management development |
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Question 19 of 20 |
5.0/ 5.0 Points |
__________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations.
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[removed] A. Developmental solutions |
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[removed] B. Improvisation |
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[removed] C. Spontaneity |
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[removed] D. Quick time |
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Question 20 of 20 |
5.0/ 5.0 Points |
The basic aim of __________ is to increase the participant’s insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.
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[removed] A. sensitivity training |
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[removed] B. action research |
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[removed] C. group therapy |
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[removed] D. coaching |
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