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You have recently been promoted to Health Services Manager at Mountain View Regional Hospital. Mountain View Regional Hospital is a general medical and surgical facility with 400 beds. Last year there were approximately 62,000 emergency visits and 15,000 admissions. More than 6,000 outpatient and 10,000 inpatient surgeries were performed.
Currently, patients are given a number of intake forms to complete, but do not receive any explanation about the purpose of the forms. These forms ask for private information, and patients have expressed uneasiness in providing it. You have been asked to create a letter that will be sent to all Mountain View Regional Hospital employees clarifying the patient intake process. The purpose of this is to help build trust with patients, while also ensuring both patients and employees understand the forms. This letter will equip employees with the necessary information to explain the purpose of each intake form to patients.
In your letter:
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