Presentation:- All assignments should be formatted with 1.5 line spacing with margins of at least 2.5 cm on all sides. Referencing:- APA Assignment 4 Specification [Units 5 and 6] (30%) This assignment requires a report format answer For this assignment, consider your whole organisation (or an organisation with which you are familiar). Develop a plan to implement service quality management. OR if service quality management can be considered already present in this organisation and of an acceptable extent, consider where you might be able to take it from this point. Write a report for senior management outlining your plan for implementing (or extending) service quality in this organisation. This report should make reference to key sources of literature evidence, although an extensive literature review is less important than for previous assignments. In this case, the action plan is what should be emphasised. The actions recommended should be supported by evidence (either from the case or from literature). You may include a gantt chart or other project plan if you so wish. The assignment should be presented as a report to senior management of the organisation and should follow the structure given below. The body of the report should not exceed ten A4 pages. Where necessary supporting data and detail should be provided in appendices. The report should comprise: an Executive Summary of not more than one page. This should state briefly the purpose of the report, key findings and recommendations. Introduction Give the background and justification for the work reported, its aims and objectives and how you approached the assignment (e.g. what techniques/methods were used). Situation analysis Highlight the main issues of the organizations current position. Conclusions about priority areas for action should be identified. Potential interventions should also be identified. Recommendations for change. This section should clearly outline the proposed change strategy including sequence of activities, priorities for intervention and proposed timelines for change. Identify roles for key personnel in the change process and any additional resources that may be required. Appendices as required to adequately display the process that you worked through to reach your recommended strategy: application of frameworks, management tools; data analysis, etc. All appendices attached to the report must have been referred to in the body of the report.
Read less
They have a magnificent team. These people are always kind and willing to listen to your concerns or issues. Better yet, your assignment is always ready before the time, they usually send you a draft to double-check before they finalize your paper.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Read moreEach paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Read moreThanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.
Read moreYour email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
Read moreBy sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.
Read more