You are employed as an Operations Manager in a medium-sized manufacturing company. The company has been in operation for the past few years but the…

You are employed as an Operations Manager in a medium-sized manufacturing company. The
company has been in operation for the past few years but the company is still facing some major
problems. As the new Operations Manager, you are required to put forward a proposal to the
Managing Director on how to overcome the major problems and to improve the overall
productivity. Your report should draw on relevant strategies / theories and show a good
understanding of operations management and business growth.
Critically evaluate the role of five performance objectives of operations management (quality,
speed, dependability, flexibility and cost) to describe the operations strategy, Product and Service
design, Process Design, Planning and control, Innovation and improvement, Supply Chain and
Quality management of the particular organisation.
Critically analyse the integration of an Information System to determine Organizational
Boundaries: Vertical Integration and Outsourcing, Designing and Managing Operating Networks
and Creating a competitive advantage through New Process Development for the particular
Consider relevant emerging technologies in the chosen industry and describe how the use of
them will create effective and efficient Job design which will help the organisation to develop
a motivational approach in the employees and will help to contribute towards the satisfaction
of performance objectives.

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